Contacts
Headquarters
IMD Ltd.
Industriestrasse 37A
P.O.Box 93
CH-2555 Brügg BE
Switzerland
Phone: +41 32 366 80 66
Phone: +41 32 366 80 67 (24/7 Hotline)
IMD (North America)
Phone: +1 877 253 16 69 (US Hotline)
Get in Contact with our international Service team:
Our teams of skilled specialists with many years of experience are ready to support you. We are happy to help with your questions about technical matters, system configurations, commissioning new systems, spare parts or maintenance contracts. All available in multiple languages:
-
English
-
Spanish
-
Chinese
-
Italian
-
French
- German and Swiss German…
Planning and Feasibility
Our service department plans the technical interventions together with the customer.
- Intervention planning
- Maintenance planning
- Travel planning
Installation and Set Up
Professional set up and installation of the ordered IMD systems and components.
- Electrical & mechanical installation
- Fine adjustments according customer requirements
- Training for operators & administrators on site
24/7 Hotline and After Sales Support
The IMD service team simplifies your daily work: we offer a professional and reliable service from A to Z worldwide.
- 24/7 Hotline & remote support via www
- Staffed with trained IMD engineers
- Local service team
Support and Maintenance
The IMD service team are professionally involved about optimizing your equipment.
- Optimization of the entire life cycle of the IMD components
- Increase of productivity
- Improvement of performance – also with free of charge training @ IMD